Operational audit

'Power is nothing without control' is the well know slogan of Pirelli Tire Company.

We believe this to be true in all aspects of life. We have kept this concept in mind when we have developed the software that we distribute. In our vision, power is given by a strong, robust, flexible and efficient piece of software and control is given by the way this software is being used. In order to use it correctly, one must first evaluate the current situation and establish a strategy based on which the chosen software solution will be able to deliver the expected results.

Evaluation of the current situation and the establishment of the strategy means running the process that we call Operational Audit. Based on years of experience and hundreds of successful implementations, this process is partially reproduced each time we implement one of our products and it is free of charge. This is due to that fact that we value more a successful implementation which brings added value to the products as well as to our own image.

By customer request, we can deliver the full product (Operational Audit) anytime the customer needs some consultancy (beginning of implementation, different moments in time when a re-evaluation of existing strategies and products is needed, purchasing a new company etc.). The Operational Audit is focusing on mapping the operational processes inside the travel agency, identification of week and strong points, concrete proposals on how to eliminate as many weak points as possible, on how to increase the number of strong points and on how to increase the overall efficiency. Good results are not possible unless we also take into consideration the overall strategy of the travel agency.

The necessary steps to take in order to complete this process are:

1. Definition of the scope
2. Allocation of teams
3. Creation of the Audit Plan
4. The Operational Audit itself
5. First set of findings, validation and review of these findings together with the travel agency
6. Final report of findings and action plan to be followed
7. Follow-up in order to determine if the action plan was completed and what are the measurable results of it.