travel tech insights

TINA mid back office system updates

Remarks 'bulk' modification

In the latest version of TINA mid back office, we have developed the possibility to modify the remarks in bulk. In the reporting process, it is very important (especially for TMCs) to have remarks defined for each travel service. But the process of defining them for every single service is time consuming and prone to errors. The new development is meant to simplify and reduce agents' workload - now, once a remark is defined and saved, it is automatically spread to all the services within an Order.

As a consequence, the number of corrections necessary for reporting is diminished, you'll get an increased degree of accuracy for Quality Control and thus, the number of services returned from invoicing is considerably reduced or even eliminated.

TINA mid back office system updates

New financial reports widgets are now available in Dashboard section and displayed by multiple charts

In the latest version of TINA mid back office, we have added new financial reports widgets, that are available in the Dashboard section and displayed by various charts:

• Monthly Acquisitions Comparison
• Monthly Sales Comparison
• Monthly Services Sales Comparison
• Service Type Comparison

TINA mid back office system updates

Statement of accounts

In the last version of TINA mid-back office, we have developed the possibility to generate statements of the accounts payable or the accounts receivable, with a certain partner, in a certain period.

This option can be very useful for the Financial department, to generate, analyze and send to partners, the balance for the accounts payable (all the confirmed supplier invoices and the associated payment documents) or accounts receivable (all the issued client invoices and the associated cashing documents).

The Statement of account section can be found in the Financial Module and before generation, users should select:

• the period
• the entity: corporate or supplier
• the document type: detailed, outstanding or both, as per the following image:

TINA mid back office system updates

Changes in TINA Theme

In the latest version of TINA, we have performed changes regarding the theme. In this respect, the most used option - the Offer icon is now available directly from the services list.

The rest of the options such as: Generate document and Passengers external services associations are available at service details section and can be accessed by clicking on the name of the service, as per the image below:

The possibility to add notes at Order level

A new option was developed in the latest version of the application. Now, the user has the possibility to add quick notes at order level, as you can notice in the image below:

This option is very useful, allowing the user to fill important information and details regarding the order - this information will be available for all the users of the application.

After a note is added, it is stored in the application and it can be accessed at any time in Detail order section, as per the following image:

Changes in the recepient field when sending email from TINA

If you send emails from the latest version of TINA, you have the possibility to add in the recipient field (CC) any e-mail address, even if it's not associated with a TINA user.

TINA mid back office system updates

Changes in Fees Management – 2 new criteria available

We have developed the option to set rules for commission, discount, or service fee, based on the value of the Service price or the Service price + taxes, only for the imported services.

CCI remark for tickets paid by credit card in Sabre

Now, you can to load the credit card type and number details as CCI remark, on the service level, when the form of payment for the services imported from Sabre is set to CC. The remark will be configured in the Setup module – Remarks section (service category).

The format of the remark should be set as: CCI [CREDIT_CARD_TYPE] [CREDIT_CARD_NUMBER]

TINA Worldspan supplier integration update:

We have added the possibility to parse and process tickets from Worldspan.