The travel industry is evolving rapidly, with a strong focus on personalization and merchandizing. Travelers now expect tailored offers, while airlines increasingly adopt a hybrid distribution model, leveraging both GDSs and NDC channels. However, managing multiple content sources has created significant operational challenges for travel agencies, especially when handling post-sale operation.
To address these complexities, we are happy to announce that TINA, our global travel ERP, is now fully integrated with AirGateway. This integration assists travel agencies by automating the import of NDC flight content from AirGateway, eliminating operational hassles, and delivering unmatched efficiency - all with zero additional costs.
As agencies transition to NDC, the need for a robust ERP system becomes crucial. The challenge lies in managing NDC content efficiently without increasing workload. Our integration streamlines the process, automating tasks like ticket imports, reissues, refunds, voids, and EMDs for flights booked through AirGateway. This ensures seamless operations from booking to invoicing.
Key Benefits of TINA’s Integration with AirGateway
Operational Advantages:
“We are very excited to launch this collaboration with dcs plus, a top-notch travel-tech partner in the Eastern Europe region with a remarkable customer base and wide geographical reach across the industry. This is only the first step of what we expect will be a very long-term partnership positioning AirGateway’s value proposal as an alternative to the traditional GDSs under the unprecedented transformation that our industry is going through brought by NDC as the new retailing paradigm for the next decades”.
Jorge Díaz, CEO AirGateway
AirGateway is a Berlin-based travel tech company and one of the leading IATA NDC (New Distribution Capability) aggregators. It is directly connected to more than 30 airlines, serving 400+ IATA-accredited agencies in over 40 countries, both via API and an end-to-end Agent Desktop solution BookingPad. AirGateway's open platform also allows other partners such as booking tools, travel mobile app providers, traveler profile management tools, reporting tools or mid/back office systems to participate in the NDC value proposition, facilitating the easy transition of all its legacy processes to the agencies.
At dcs plus, we are committed to helping travel agencies thrive in the NDC landscape. Our solutions provide the infrastructure you need to stay competitive, offering robust tools for merchandizing, reporting, and content management. The integration of TINA and AirGateway ensures your agency is equipped to handle the complexities of NDC while focusing on the customer service.
