"Instead of looking at short term actions, we aimed for the long run. It was also a good time from an internal resources point of view because otherwise we wouldn’t have the time to create the entire infrastructure, to organize the entire business lines that were supposed to run on the new infrastructure."
"With Vision 2030 in Saudi Arabia, the country is investing billions of dollars to develop Saudi Arabia as a new destination for international travelers. We have seized the opportunity to prepare ourselves to add a new Destination Management business model to Zahid Travel Group from scratch, aligned with this vision."
"Technology is here to stay. If before, technology was discussed that technology is coming, we are now people are booking themselves, clients are entering in different online travel agencies, and booking themselves. The step that technology has taken, in the last year, is, in size, as the previous ten years."
"Like every company, we had ups and downs, but what saved us when we were down was the technology, because I managed to reduce the company size without affecting the processes and procedures, due to the technology that sustained us very well."
"The goal is to automate and to find a way of freeing my team of redundant work and bring them to this consultancy by solving problems of the travelers. I want to offer them tools and applications that give them this time to think about the customer."
"Keep an eye on technology. Keep an eye on changes. Test your ideas day by day and think that you have to be ready to move as soon as possible, from one position to another, because travel is continually changing. "
